Colepepper Plumbing

Mitch Kenney, the founder of Colepepper Plumbing is a 3rd generation plumber. He has worked for several of the top plumbing and heating companies in several different states. Mitch decided to settle h

A 10 step process of what to expect: 1. Once you place your

phone call to our company, we will work to find an appointment time that

accommodates your schedule. The appointment will be scheduled in a 4 hour

window. All estimates are free. 2. You will receive a phone call from us 30

minutes to 1 hour before the appointment to let you know we are on our way.

3. Once we arrive at your house, our service truck will be parked on the

street, not on your driveway. We will walk up the driveway to get to your

front door not on your lawn. 4. When coming into your home, we put on shoe

covers to prevent dragging dirt onto your floors. 5. Once we have looked at

the problem, we will give you several pricing options on making the repair.

With our custom pricing model, we can accommodate most budgets. 6. After

you approve the work we will begin by putting down drop cloths in the work

area to avoid scratching your floors. We will keep you updated along the

way as to when the repair will be finished. 7. The technician will then

clean up his work area, leaving it cleaner than he found it. 8. After the

work is completed, the technician will go over with you what he did and

why, and explain the warranty that is included. 9. The final step is the

hardest. Payment. We accept all major credit cards and checks. 10.After the

technician has left, you will receive a phone call from our office staff to

ensure your visit was good.