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Reviews for Mama Jack's Restaurant

Mama Jack's Restaurant
1
5
1 rating / 1 votes Details Write a review
Rating detalis
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1 star
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Kountze, 215 S Pine St
Phone (409) 246-3450
Heather Clark
8 / 13 / 2016
1
5
Over cooked = over priced

The first time I came here for the lunch buffet, I thought the food was good. I wanted to come try out the seafood buffet another time - 9.99 seemed like a good deal for a buffet! I tried it out with my family tonight and unfortunately it was no good. The crab was inedible it was so dry, the hush puppies were burnt, the rice tasted funky... I we really only enjoyed the fried shrimp. Also, I didn't find out until after we were eating (from a tiny printed sign on the buffet) that our dinner buffet was 24.95! This was what really killed me! I wouldn't have spent 10$ on what I ate! I informed the waitress that the crab was extremely over done and that we were not aware of the price when we ordered. I let her know it would have completely deterred us from ordering, we would have gone somewhere else. So, all over I am bummed to say I can only give this establishment 1 star... I paid over 70$ for something my family could barely eat, much less enjoy. :( I am now heading home sick to my stomach! Lesson learned, we will not be back. I am only thankful that my kids dinners did not cost as much as ours!

And when I called to speak with the owner to let her know what happened she basically denied all responsibility and pretty much called me a liar!! I was appalled at the lack of professionalism on her part! I definitely feel better about never going back there again and putting my review everywhere

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