Reviews for Kenwood Mews Apartments

I am extremely dissatisfied with the level of professionalism and lack of concern from the management here. Not only are they unhelpful in general matters but they could care less when it comes to resolving noise disturbances and what should be relatively minor complaints. Additionally, the thick black soot that accumulates from the highway pollution is disgusting. One can only imagine the effects this alone has on the health of tenants who live here for years at a time. What you will find here is a very typical mechanism of faceless corporate greed. Should you choose to throw away money here it's not a question of whether but merely a matter of when you regret your decision to move in. To make matters even worse, they have consistently jacked up the rent as high as the current tenants are willing to pay for mediocre(at best) and rapidly aging units. Only when there is a mass exodus do they stop raising the rent on a yearly basis here. To call these apartments "Luxurious" is just one of the many deceptions you'll find here. One example of their recklessness is the ridiculous and inconvenient scam of a laundry facilities provider that they've hired. The two companies combined really do make a perfect marriage of profiting from the confusion and frustration of its customers/tenants. This absurd laundry system forces users to purchase plastic(easily broken) cards in order to purchase "special" non refundable codes online so that a user can credit their ultimately worthless and non refundable balance. Good luck getting the code to actually credit the balance to begin with. The machines look like the first Atari video game consoles. Except they are much less reliable. And I do wish it could somehow be twisted into a source of entertainment. But I'd put your chances at 50 percent for successfully completing a laundry cycle without incident. And when you do experience card failure error messages or total machine failure. Good luck getting any assistance from Kenwood Mews management. The laundry company "support" isn't even worthy of mentioning. Contacting them is a complete waste of time. But if you should be so bold, then you can expect the runaround from both sides until you give up and absorb the loss completely. That's all granted no one first steals your laundry from the machines. Which happens here. The garage is not secured with proper video cameras. Only a single camera on the elevator lobby. This lack of security has left my car broken into repeatedly. If you look at the authentic reviews of this place you will find out how management deals with this type of situation. They simply do not.. The one thing this company does have a very sincere concern for is squeezing tenants for as much as they possibly can. Birthday tootsie rolls and a balloon on your door only goes so far in terms of customer satisfaction. There's a reason why moving trucks are constantly parked outside the exits. And it's mostly that this place is not even close to being worth the money. I'll happily estimate that these 1 bedroom units are worth about 1400-1500 per month. 1700 Max for the best units.. The 2 bedroom units should be priced at 1800-2000. Maybe 2200 for the best or with the market value changes or whatever excuse is used at the time. I guarantee that for 2500 per month one can do much much better than these. These buildings are weak, noisy, smelly, poorly designed, poorly constructed using the cheapest of materials, and ugly. Add in the robotic and uncaring manner in which the management interacts with its tenants and you have a recipe for a tenant undoubtedly dreading "coming home". Who knows maybe there are some lucky tenants out there who are happy here. I sure wasn't one of them.