Poor House Water Association

Poor House water loses pressure about once a week. Then IF they do have pressure it has been so low these last months that you cannot do laundry or dishes most days of the week for fear of burning your appliance pump out. When you call their office the lady answering the phone never knows anything and is short cross and rude. My wish is that someone in their organization would could learn how to fix this problem. Do they need ‘ another’ pump or maybe a water tower? I do know that their bill is paid by draft monthly if I have water ot not and that their bill has continued to increase. I am NOT impressed with Poor House nor its customer service.